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	<title type="text">Postcards</title>
	<subtitle type="text">It's about powerful people. Provocative insights into them. Smart ideas from them. Advice on how to join their ranks. By Editor at Large Pattie Sellers</subtitle>

	<updated>2009-11-22T16:01:52Z</updated>
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		<author>
			<name>Patricia Sellers</name>
						<uri>http://</uri>
					</author>
		<title type="html"><![CDATA[Power Point: Oprah says, &#8220;Own yourself&#8221;]]></title>
		<link rel="alternate" type="text/html" href="http://postcards.blogs.fortune.cnn.com/2009/11/20/power-point-oprah-says-own-yourself/" />
		<id>http://postcards.blogs.fortune.cnn.com/?p=5949</id>
		<updated>2009-11-22T16:01:52Z</updated>
		<published>2009-11-20T23:30:25Z</published>
		<category scheme="http://postcards.blogs.fortune.cnn.com" term="Power Point" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="media" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="OPrah Winfrey" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="OWN" />		<summary type="html"><![CDATA[“If I lost control of the business, I’d lose myself&#8211;or at least the ability to be myself. Owning myself is a way to be myself.”
&#8211;Oprah Winfrey, in &#8220;The Business of Being Oprah,&#8221; a 2002 cover story that I wrote about the billionaire media titan. Back then, Oprah was figuring out who she wanted to be, [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=postcards.blogs.fortune.cnn.com&blog=3858781&post=5949&subd=fortunepostcards&ref=&feed=1" />]]></summary>
		<content type="html" xml:base="http://postcards.blogs.fortune.cnn.com/2009/11/20/power-point-oprah-says-own-yourself/"><![CDATA[<div class='snap_preview'><br /><p>“If I lost control of the business, I’d lose myself&#8211;or at least the ability to be myself. Owning myself is a way to be myself.”</p>
<p>&#8211;Oprah Winfrey, in <a href="http://money.cnn.com/magazines/fortune/fortune_archive/2002/04/01/320634/index.htm" target="_blank">&#8220;The Business of Being Oprah,&#8221;</a> a 2002 cover story that I wrote about the billionaire media titan. Back then, Oprah was figuring out who she wanted to be, beyond a daytime talk-show host. She had recently (and warily) formed a partnership with Hearst&#8211;from which O magazine was born. But she&#8217;d rejected every and all offers to license her name for big money. Having been abused as a child, control meant everything to her, she told me.</p>
<p>And it still does. But now she&#8217;s taking a giant step, announcing on the air today that she&#8217;ll leave broadcast TV after the next season, her 25th on air, to move to cable. Her start-up, OWN, is a 50-50 venture with Discovery Communications (<a href="http://money.cnn.com/quote/quote.html?symb=DISCA" target="_blank">DISCA</a>). &#8220;Twenty five years feels right in my bones, and it feels right in my spirit,&#8221; she said, fighting tears, at the end of her program this afternoon.</p>
<p>For more on Oprah&#8217;s new network, read <a href="http://postcards.blogs.fortune.cnn.com/2009/11/20/behind-oprahs-next-big-move/" target="_blank">&#8220;Behind Oprah&#8217;s next big move,&#8221; </a>posted earlier today. And catch me with Anderson Cooper tonight at 10 p.m. Eastern on CNN&#8217;s <em>AC 360</em>.</p>
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	<category term="DISCA" scheme="http://rss.financialcontent.com/stocksymbol" /></entry>
		<entry>
		<author>
			<name>Patricia Sellers</name>
						<uri>http://</uri>
					</author>
		<title type="html"><![CDATA[Behind Oprah&#8217;s next big move]]></title>
		<link rel="alternate" type="text/html" href="http://postcards.blogs.fortune.cnn.com/2009/11/20/behind-oprahs-next-big-move/" />
		<id>http://postcards.blogs.fortune.cnn.com/?p=5941</id>
		<updated>2009-11-22T15:56:52Z</updated>
		<published>2009-11-20T20:43:02Z</published>
		<category scheme="http://postcards.blogs.fortune.cnn.com" term="FORTUNE MPWomen" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="media" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="OPrah Winfrey" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="OWN" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Tom Freston" />		<summary type="html"><![CDATA[by Patricia Sellers
Now that Oprah Winfrey is talking about her life-changing moves&#8211;to cable from broadcast TV and to Los Angeles from Chicago&#8211;I have to say: I&#8217;m not surprised at all.
After all, Oprah, who says she&#8217;ll end her daytime show in September 2011, does things only one way: with her full self in the game.
What I [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=postcards.blogs.fortune.cnn.com&blog=3858781&post=5941&subd=fortunepostcards&ref=&feed=1" />]]></summary>
		<content type="html" xml:base="http://postcards.blogs.fortune.cnn.com/2009/11/20/behind-oprahs-next-big-move/"><![CDATA[<div class='snap_preview'><br /><p><em>by Patricia Sellers</em></p>
<p><a href="http://fortunepostcards.files.wordpress.com/2009/11/oprah_winfrey-03.jpg"><img class="alignright size-full wp-image-5947" title="oprah_winfrey.03" src="http://fortunepostcards.files.wordpress.com/2009/11/oprah_winfrey-03.jpg?w=220&#038;h=297" alt="" width="220" height="297" /></a>Now that Oprah Winfrey is talking about her life-changing moves&#8211;to cable from broadcast TV and to Los Angeles from Chicago&#8211;I have to say: I&#8217;m not surprised at all.</p>
<p>After all, Oprah, who says she&#8217;ll end her daytime show in September 2011, does things only one way: with her full self in the game.</p>
<p>What I know for sure (and she does too): Building a major cable network will take <em>all</em> of the most popular woman on TV.</p>
<p>When I spoke with Winfrey a year ago (on the afternoon of Election Day 2008, when she was flying high as Barack Obama was hours away from winning the Presidency), she told me about her plans to go into cable. We were talking because I was profiling Tom Freston, the former CEO of Viacom (<a href="http://money.cnn.com/quote/quote.html?symb=VIAB" target="_blank">VIAB</a>), whom she had chased around the world&#8211;literally&#8211;trying to lure the peripatetic corporate refugee to run Harpo, her media conglomerate.</p>
<p>Winfrey, 55, didn&#8217;t persuade Freston to become her CEO. But she did bring him on as a consultant to OWN, the cable network about empowerment and life purpose that she&#8217;s now in the throes of developing. &#8220;I believe in signs,&#8221; Winfrey  told me that day, going on to explain how  David Zaslav, the CEO of Discovery Communications (<a href="http://money.cnn.com/quote/quote.html?symb=DISCA" target="_blank">DISCA</a>), first lured her to think about moving from broadcast to cable. Visiting her at her Harpo office in Chicago in May 2007, Zaslav said to her: &#8220;Today, there’s MTV and CNN and Discovery and a few brands that will impact people in years ahead.&#8221;</p>
<p>Zaslav, a former NBC Universal (<a href="http://money.cnn.com/quote/quote.html?symb=GE" target="_blank">GE</a>) executive who was aiming to build his own legacy at Discovery, asked Winfrey to think about owning her own TV platform as a way to extend her presence after she’s no longer here physically.</p>
<p>The &#8220;sign&#8221; Oprah saw? She grabbed Zaslav&#8217;s hand, led him to her desk, and pulled a piece of paper from her drawer. On the piece of paper, she had written a note to herself, years earlier, plotting her own TV network: OWN: the Oprah Winfrey Network. This was the same name as Zaslav was suggesting she call her new channel.</p>
<p>And so it is OWN&#8211;a Los-Angeles-based venture that&#8217;s been marked by repeated launch delays. In February, when I did <a href="http://money.cnn.com/2009/02/03/news/newsmakers/sellers_freston.fortune/index.htm" target="_blank">the Freston story</a>, the target date was early 2010; now it&#8217;s  January 2011.</p>
<p>Developing a new major network is no easy task. But OWN is taking over the prime TV &#8220;real estate&#8221; of Discovery Health, which will put it in 70 million homes at its start. That&#8217;s a huge help. Still, it isn&#8217;t as big a plus as OWN&#8217;s No.1 asset: Oprah herself.</p>
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		<thr:total>0</thr:total>
	<category term="GE" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="DISCA" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="VIAB" scheme="http://rss.financialcontent.com/stocksymbol" /></entry>
		<entry>
		<author>
			<name>Patricia Sellers</name>
						<uri>http://</uri>
					</author>
		<title type="html"><![CDATA[NBCU&#8217;s &#8220;Trash TV&#8221;: the full view]]></title>
		<link rel="alternate" type="text/html" href="http://postcards.blogs.fortune.cnn.com/2009/11/19/nbcus-trash-tv-the-full-view/" />
		<id>http://postcards.blogs.fortune.cnn.com/?p=5925</id>
		<updated>2009-11-19T17:58:01Z</updated>
		<published>2009-11-19T17:58:01Z</published>
		<category scheme="http://postcards.blogs.fortune.cnn.com" term="media" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="General Electric" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="NBC Universal" />		<summary type="html"><![CDATA[by Patricia Sellers
I told you that NBC Universal (GE) is decorating its &#8220;Green is Universal&#8221; eco-campaign this week with a strange but cool art project inside 30 Rock. An environmental muralist named Tom Deininger spent all afternoon yesterday inside Studio 8H&#8211;the home of Saturday Night Live&#8211;with 300-plus inner-city school kids and NBC staffers building a massive wall relief completely out [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=postcards.blogs.fortune.cnn.com&blog=3858781&post=5925&subd=fortunepostcards&ref=&feed=1" />]]></summary>
		<content type="html" xml:base="http://postcards.blogs.fortune.cnn.com/2009/11/19/nbcus-trash-tv-the-full-view/"><![CDATA[<div class='snap_preview'><br /><p><em><a href="http://fortunepostcards.files.wordpress.com/2009/11/nbc2.jpg"><img class="alignright size-medium wp-image-5938" title="nbc" src="http://fortunepostcards.files.wordpress.com/2009/11/nbc2.jpg?w=300&#038;h=206" alt="" width="300" height="206" /></a>by Patricia Sellers</em></p>
<p>I told you that NBC Universal (<a href="http://money.cnn.com/quote/quote.html?symb=GE" target="_blank">GE</a>) is decorating its &#8220;Green is Universal&#8221; eco-campaign this week with a <a href="http://postcards.blogs.fortune.cnn.com/2009/11/18/nbcu-gives-new-meaning-to-trash-tv/" target="_blank">strange but cool art project </a>inside 30 Rock. An environmental muralist named Tom Deininger spent all afternoon yesterday inside Studio 8H&#8211;the home of <em>Saturday Night Live</em>&#8211;with 300-plus inner-city school kids and NBC staffers building a massive wall relief completely out of trash.</p>
<p>That&#8217;s right. 100% garbage. Used cue cards from <em>Late Night with Jimmy Fallon. </em>Old cassette tapes from NBC Sports. Junked CDs and DVDs.</p>
<p>I told you I&#8217;d share what these oddball artists created&#8211;and here you go.</p>
<p>The mega-mural is based on a photo called Aspen Groves by the late,  great Ansel Adams. NBCU hasn&#8217;t decided where they&#8217;ll put the mural on public display. But it&#8217;ll likely be a public school or community space somewhere in New York City. Any takers?</p>
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		<thr:total>0</thr:total>
	<category term="GE" scheme="http://rss.financialcontent.com/stocksymbol" /></entry>
		<entry>
		<author>
			<name>Jessica Shambora, Reporter</name>
						<uri>http://jshambora.wordpress.com/</uri>
					</author>
		<title type="html"><![CDATA[Power Point: How to pick a magazine cover]]></title>
		<link rel="alternate" type="text/html" href="http://postcards.blogs.fortune.cnn.com/2009/11/18/power-point-how-to-pick-a-magazine-cover/" />
		<id>http://postcards.blogs.fortune.cnn.com/?p=5921</id>
		<updated>2009-11-18T23:13:40Z</updated>
		<published>2009-11-18T23:12:23Z</published>
		<category scheme="http://postcards.blogs.fortune.cnn.com" term="Power Point" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="media" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="publishing" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="dick stolley" />		<summary type="html"><![CDATA[&#8220;Young is better than old,
Pretty is better than ugly,
Rich is better than poor,
T.V. is better than music,
Music is better than movies,
Movies are better than sports,
Anything is better than politics,
And nothing is better than the celebrity dead.&#8221;
&#8211;Stolley&#8217;s Law of Covers, created by Dick Stolley, senior editorial advisor to Time Inc., and founding editor, People. A legend [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=postcards.blogs.fortune.cnn.com&blog=3858781&post=5921&subd=fortunepostcards&ref=&feed=1" />]]></summary>
		<content type="html" xml:base="http://postcards.blogs.fortune.cnn.com/2009/11/18/power-point-how-to-pick-a-magazine-cover/"><![CDATA[<div class='snap_preview'><br /><p>&#8220;Young is better than old,<br />
Pretty is better than ugly,<br />
Rich is better than poor,<br />
T.V. is better than music,<br />
Music is better than movies,<br />
Movies are better than sports,<br />
Anything is better than politics,<br />
And nothing is better than the celebrity dead.&#8221;</p>
<p>&#8211;Stolley&#8217;s Law of Covers, created by Dick Stolley, senior editorial advisor to Time Inc., and founding editor, <em>People</em>. A legend of the magazine world, he made history when he secured the rights the Zapruder footage immediately following JFK&#8217;s assassination.</p>
<p>In a Q&amp;A emailed to Time Inc. employees today, Stolley included an addendum to his law: &#8220;Obama has changed the “anything is better than politics” rule, but that won’t last forever.&#8221; Unfortunately 2009 offered too much proof of his rule about celebrity deaths. For more from Stolley, check out <a href="http://www.life.com/image/50408641/in-gallery/23281/dick-stolley-i-was-there" target="_blank">this photo gallery at Life.com</a> where he shares some favorite photos from his years working at <em>LIFE</em>. <em>&#8211;Jessica Shambora</em></p>
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	</entry>
		<entry>
		<author>
			<name>Patricia Sellers</name>
						<uri>http://</uri>
					</author>
		<title type="html"><![CDATA[NBCU gives new meaning to &#8220;Trash TV&#8221;]]></title>
		<link rel="alternate" type="text/html" href="http://postcards.blogs.fortune.cnn.com/2009/11/18/nbcu-gives-new-meaning-to-trash-tv/" />
		<id>http://postcards.blogs.fortune.cnn.com/?p=5894</id>
		<updated>2009-11-18T17:11:41Z</updated>
		<published>2009-11-18T17:11:41Z</published>
		<category scheme="http://postcards.blogs.fortune.cnn.com" term="media" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="General Electric" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="NBC Universal" />		<summary type="html"><![CDATA[While the top execs at  NBC Universal (GE) are consumed with closing their deal to merge into Comcast (CMCSA), they&#8217;ve found a little time to do some good for the planet. You can&#8217;t miss this week&#8217;s &#8220;Green is Universal&#8221; campaign if you watch CNBC (featuring Green Stocks to Watch) or the Tonight Show (Jay [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=postcards.blogs.fortune.cnn.com&blog=3858781&post=5894&subd=fortunepostcards&ref=&feed=1" />]]></summary>
		<content type="html" xml:base="http://postcards.blogs.fortune.cnn.com/2009/11/18/nbcu-gives-new-meaning-to-trash-tv/"><![CDATA[<div class='snap_preview'><br /><p>While the top execs at  NBC Universal (<a href="http://money.cnn.com/quote/quote.html?symb=GE" target="_blank">GE</a>) are consumed with closing their deal to merge into Comcast (<a href="http://money.cnn.com/quote/quote.html?symb=CMCS.A" target="_blank">CMCSA</a>), they&#8217;ve found a little time to do some good for the planet. You can&#8217;t miss this week&#8217;s &#8220;Green is Universal&#8221; campaign if you watch CNBC (featuring Green Stocks to Watch) or the <em>Tonight Show</em> (Jay Leno races eco-friendly cars in the Ford (<a href="http://money.cnn.com/quote/quote.html?symb=F" target="_blank">F</a>) Green Car Challenge) or <em>Top Chef</em>, where the focus tonight is on organic and sustainable ingredients.</p>
<p>On <em>Law &amp; Order: SVU</em>, they even make a big deal of switching to energy-efficient light bulbs. I&#8217;m not kidding.</p>
<p>While this eco-effort on screen gets pretty silly, there&#8217;s a cool thing happening today inside NBCU&#8211;at Studio 8H, the home of <em>Saturday Night Live</em>. An environmental artist named Tom Deininger and a bunch of New York City middle-school students are building a massive mural out of trash that&#8217;s re-purposed, recycled, or reclaimed from all around the company.</p>
<p>Measuring 8&#215;36 feet, this is bona-fide TV trash: cue cards from <em>Saturday Night Live </em>and <em>Late Night with Jimmy Fallon</em>, thousands of discarded CDs and DVDs, hundreds of NBC Sports tape cassettes.</p>
<p>I know about Deininger because he built one of his eco-murals out of 100% trash  at Brainstorm Green, <em>Fortune</em>&#8217;s confab last April. (Lonnie Lardner, a onetime TV news reporter whose Los Angeles-based firm Creative Voltage brought Deininger to Brainstorm Green, also works on art installations for the <a href="http://www.fortuneconferences.com/mpws/" target="_blank"><em>Fortune</em> Most Powerful Women Summit</a>.) Here&#8217;s a shot of Deininger at work:</p>
<div id="attachment_5901" class="wp-caption alignleft" style="width: 310px"><a href="http://fortunepostcards.files.wordpress.com/2009/11/dein-at-work.jpg"><img class="size-medium wp-image-5901    " title="Dein at work" src="http://fortunepostcards.files.wordpress.com/2009/11/dein-at-work.jpg?w=300&#038;h=200" alt="" width="300" height="200" /></a><p class="wp-caption-text">Photo courtesy of Rob Dunn</p></div>
<p>Deininger and the kids are supposed to finish their organized chaos at NBCU at 5pm today. Once it&#8217;s done, we&#8217;ll post a picture here on <em>Postcards</em>.</p>
<p><a href="http://fortunepostcards.files.wordpress.com/2009/11/pattie-signature4.jpg"><img class="alignleft size-thumbnail wp-image-5904" title="PATTIE signature" src="http://fortunepostcards.files.wordpress.com/2009/11/pattie-signature4.jpg?w=150&#038;h=112" alt="" width="150" height="112" /></a></p>
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		<thr:total>1</thr:total>
	<category term="F" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="GE" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="CMCSA" scheme="http://rss.financialcontent.com/stocksymbol" /></entry>
		<entry>
		<author>
			<name>Jessica Shambora, Reporter</name>
						<uri>http://jshambora.wordpress.com/</uri>
					</author>
		<title type="html"><![CDATA[Power Point: To friend or unfriend?]]></title>
		<link rel="alternate" type="text/html" href="http://postcards.blogs.fortune.cnn.com/2009/11/17/power-point-to-friend-or-unfriend/" />
		<id>http://postcards.blogs.fortune.cnn.com/?p=5908</id>
		<updated>2009-11-17T22:35:43Z</updated>
		<published>2009-11-17T22:32:23Z</published>
		<category scheme="http://postcards.blogs.fortune.cnn.com" term="Power Point" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="dictionary" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Facebook" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="language" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="social networks" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="twitter" />		<summary type="html"><![CDATA[&#8220;&#8216;Unfriend&#8217; has real lex-appeal.&#8221;
&#8211; Christine Lindberg, senior lexicographer for the Oxford University Press&#8217;s U.S. dictionary program. Today The New Oxford American Dictionary revealed that &#8216;unfriend&#8217; is the 2009 word of the year. If you&#8217;ve got a Facebook profile, you&#8217;ve likely unfriended some annoying person in your network. Someone may have even (gasp) unfriended you!
There were [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=postcards.blogs.fortune.cnn.com&blog=3858781&post=5908&subd=fortunepostcards&ref=&feed=1" />]]></summary>
		<content type="html" xml:base="http://postcards.blogs.fortune.cnn.com/2009/11/17/power-point-to-friend-or-unfriend/"><![CDATA[<div class='snap_preview'><br /><p>&#8220;&#8216;Unfriend&#8217; has real lex-appeal.&#8221;</p>
<p>&#8211; Christine Lindberg, senior lexicographer for the Oxford University Press&#8217;s U.S. dictionary program. Today <em>The New Oxford American Dictionary</em> revealed that &#8216;unfriend&#8217; is the <a href="http://blog.oup.com/2009/11/unfriend/" target="_blank">2009 word of the year</a>. If you&#8217;ve got a Facebook profile, you&#8217;ve likely unfriended some annoying person in your network. Someone may have even (gasp) unfriended you!</p>
<p>There were lots of tech-isms in the running this year&#8211;paywall, netbook, sexting. One tech trend actually spawned its own mini-lexicon, but no news about the official acceptance of those terms outside the Tweetaholics and Twitterati! <em>&#8211;Jessica Shambora</em></p>
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	</entry>
		<entry>
		<author>
			<name>Jessica Shambora, Reporter</name>
						<uri>http://jshambora.wordpress.com/</uri>
					</author>
		<title type="html"><![CDATA[Geek Squad rivals: Bring &#8216;em on!]]></title>
		<link rel="alternate" type="text/html" href="http://postcards.blogs.fortune.cnn.com/2009/11/17/geek-squad-rivals-bring-em-on/" />
		<id>http://postcards.blogs.fortune.cnn.com/?p=5892</id>
		<updated>2009-11-17T22:43:37Z</updated>
		<published>2009-11-17T17:28:31Z</published>
		<category scheme="http://postcards.blogs.fortune.cnn.com" term="retail" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="technology" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Best Buy" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="geek squad" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="tech support" />		<summary type="html"><![CDATA[by Jessica Shambora
Watch out, geeks. You&#8217;ve got company.
Yes, Best Buy&#8217;s (BBY) Geek Squad, whose &#8220;agents&#8221; drive those Volkswagen Beetles to the homes of customers in technology distress, has competition to contend with: digital troubleshooters who aid consumers via the Internet.
Even as these forces are expanding, it&#8217;s hard to detect them. For instance, the &#8220;solution engineers&#8221; [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=postcards.blogs.fortune.cnn.com&blog=3858781&post=5892&subd=fortunepostcards&ref=&feed=1" />]]></summary>
		<content type="html" xml:base="http://postcards.blogs.fortune.cnn.com/2009/11/17/geek-squad-rivals-bring-em-on/"><![CDATA[<div class='snap_preview'><br /><p><em>by Jessica Shambora</em></p>
<p>Watch out, geeks. You&#8217;ve got company.</p>
<p>Yes, Best Buy&#8217;s (<a href="http://money.cnn.com/quote/quote.html?symb=BBY" target="_blank">BBY</a>) Geek Squad, whose &#8220;agents&#8221; drive those Volkswagen Beetles to the homes of customers in technology distress, has competition to contend with: digital troubleshooters who aid consumers via the Internet.</p>
<p>Even as these forces are expanding, it&#8217;s hard to detect them. For instance, the &#8220;solution engineers&#8221; of Support.com (<a href="http://money.cnn.com/quote/quote.html?symb=SPRT" target="_blank">SPRT</a>)&#8217;s are almost impossible to spot since they work via remote-access subterfuge. Once a troubled tech user downloads Support.com&#8217;s software, an engineer can access the computer via the Internet to diagnose and fix problems.</p>
<p>Ever stealthy, Support.com&#8217;s engineers even go undercover as technicians for companies like Staples (<a href="http://money.cnn.com/quote/quote.html?symb=SPLS" target="_blank">SPLS</a>) and Sony. You&#8217;ve seen Office Depot (<a href="http://money.cnn.com/quote/quote.html?symb=ODP" target="_blank">ODP</a>)&#8217;s Tech Depot Services? These friendly folks are actually Support.com&#8217;s hired guns.</p>
<p>Perhaps you&#8217;re lucky enough to never have needed consumer tech support. (If that&#8217;s the case, either you don&#8217;t own a computer, or you own a Mac). But there&#8217;s no escaping that our lives are getting more digital every day. And even as we become more tech-savvy and as tech providers improve design and user interfaces, there will always be bugs, malfunctions, spyware and viruses.</p>
<p>There will be updates and upgrades. New platforms and devices to install. Compatibility issues to iron out. Who ya gonna call?</p>
<p>For hardware problems, you can go to your device manufacturer. But let&#8217;s face it, these days it&#8217;s all about operating systems, platforms and software: Google&#8217;s (<a href="http://money.cnn.com/quote/quote.html?symb=GOOG" target="_blank">GOOG</a>) Chrome and Android, Microsoft&#8217;s (<a href="http://money.cnn.com/quote/quote.html?symb=MSFT" target="_blank">MSFT</a>) Windows 7, Apple&#8217;s (<a href="http://money.cnn.com/quote/quote.html?symb=AAPL" target="_blank">AAPL</a>) iTunes, Adobe&#8217;s (<a href="http://money.cnn.com/quote/quote.html?symb=ADBE" target="_blank">ADBE</a>) AIR.</p>
<p>So while the Geek Squad has been the most visible source of help (and no wonder, given  the marketing muscle of Best Buy), it&#8217;s not the cheapest option. Nor the most convenient. Rivals are gaining ground as  many consumers no longer need a technician to hold their hand&#8211;or simply don&#8217;t have time to schedule an appointment with a Geek.</p>
<p><a href="http://www.support.com/" target="_blank">Support.com</a> hasn&#8217;t done well as a stock, in part because it only recently switched from serving enterprises to targeting consumers. Other options include startups like  <a href="http://www.plumchoice.com/" target="_blank">PlumChoice</a> and <a href="http://www.iyogi.net/" target="_blank">iYogi</a>. Meanwhile, phone companies are also  getting in the game. Support.com CEO Josh Pickus says that Verizon (<a href="http://money.cnn.com/quote/quote.html?symb=VZ" target="_blank">VZ</a>), Dell (<a href="http://money.cnn.com/quote/quote.html?symb=DELL" target="_blank">DELL</a>), AT&amp;T (<a href="http://money.cnn.com/quote/quote.html?symb=ATT" target="_blank">ATT</a>), and Wal-Mart (<a href="http://money.cnn.com/quote/quote.html?symb=WMT" target="_blank">WMT</a>) are all &#8220;poking around in this space.”</p>
<p>For more about this hot industry, check out my <a href="http://brainstormtech.blogs.fortune.cnn.com/2009/11/17/where-social-medias-it-boy-cut-his-teeth/#more-15314" target="_blank">profile of Support.com</a> on <em>Fortune</em>&#8217;s Brainstorm Tech site.</p>
<p><em>Note: Geek Squad offers tech support remotely through a partnership with SupportSpace, which offers services similar to Support.com.</em></p>
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	<category term="SPLS" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="DELL" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="SPRT" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="WMT" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="BBY" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="ODP" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="ATT" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="MSFT" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="VZ" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="AAPL" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="GOOG" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="ADBE" scheme="http://rss.financialcontent.com/stocksymbol" /></entry>
		<entry>
		<author>
			<name>Jessica Shambora, Reporter</name>
						<uri>http://jshambora.wordpress.com/</uri>
					</author>
		<title type="html"><![CDATA[Power Point: Go for lead dog]]></title>
		<link rel="alternate" type="text/html" href="http://postcards.blogs.fortune.cnn.com/2009/11/16/power-point-go-for-lead-dog/" />
		<id>http://postcards.blogs.fortune.cnn.com/?p=5889</id>
		<updated>2009-11-16T23:35:02Z</updated>
		<published>2009-11-16T23:35:02Z</published>
		<category scheme="http://postcards.blogs.fortune.cnn.com" term="Power Point" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Washington" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="politics" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Sarah Palin" />		<summary type="html"><![CDATA[&#8220;As every Iditarod musher knows, if you&#8217;re not the lead dog, the view never changes.&#8221;
&#8211; Sarah Palin, in Going Rogue. Yep, she&#8217;s ambitious&#8211;and No. 1 on Amazon.com.
       <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=postcards.blogs.fortune.cnn.com&blog=3858781&post=5889&subd=fortunepostcards&ref=&feed=1" />]]></summary>
		<content type="html" xml:base="http://postcards.blogs.fortune.cnn.com/2009/11/16/power-point-go-for-lead-dog/"><![CDATA[<div class='snap_preview'><br /><p>&#8220;As every Iditarod musher knows, if you&#8217;re not the lead dog, the view never changes.&#8221;</p>
<p>&#8211; Sarah Palin, in <em>Going Rogue</em>. Yep, she&#8217;s ambitious&#8211;and No. 1 on Amazon.com.</p>
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	</entry>
		<entry>
		<author>
			<name>Patricia Sellers</name>
						<uri>http://</uri>
					</author>
		<title type="html"><![CDATA[Men and women at work: Can we talk?]]></title>
		<link rel="alternate" type="text/html" href="http://postcards.blogs.fortune.cnn.com/2009/11/16/how-men-and-women-at-work-can-we-talk/" />
		<id>http://postcards.blogs.fortune.cnn.com/?p=4862</id>
		<updated>2009-11-16T18:10:59Z</updated>
		<published>2009-11-16T18:05:55Z</published>
		<category scheme="http://postcards.blogs.fortune.cnn.com" term="FORTUNE MPWomen" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Guest Post" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="jobs" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="management" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Sharon Meers" />		<summary type="html"><![CDATA[Guest Post by Sharon Meers, co-author of Getting to 50/50

Do men resent powerful women?
One of the most intriguing statistics in &#8220;A Woman&#8217;s Nation,&#8221; the recently released survey by Maria Shriver and the Center for American Progress, is this: 69% of women think men resent women who have more power than they do. Only 49% of [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=postcards.blogs.fortune.cnn.com&blog=3858781&post=4862&subd=fortunepostcards&ref=&feed=1" />]]></summary>
		<content type="html" xml:base="http://postcards.blogs.fortune.cnn.com/2009/11/16/how-men-and-women-at-work-can-we-talk/"><![CDATA[<div class='snap_preview'><br /><p><em>Guest Post by Sharon Meers, co-author of </em>Getting to 50/50<em><br />
</em></p>
<div id="attachment_5881" class="wp-caption alignleft" style="width: 224px"><img class="size-medium wp-image-5881" title="Blue shirt photo low resolution" src="http://fortunepostcards.files.wordpress.com/2009/11/blue-shirt-photo-low-resolution.jpg?w=214&#038;h=300" alt="Blue shirt photo low resolution" width="214" height="300" /><p class="wp-caption-text">Photo courtesy of Vince Tarry</p></div>
<p>Do men resent powerful women?</p>
<p>One of the most intriguing statistics in &#8220;A Woman&#8217;s Nation,&#8221; the recently released survey by Maria Shriver and the Center for American Progress, is this: 69% of women think men resent women who have more power than they do. Only 49% of men agree.</p>
<p>Who knows who&#8217;s right. What we know for sure is that men and women can&#8217;t agree about power&#8211;and aren&#8217;t very comfortable talking candidly about it.</p>
<p>To research <em>Getting to 50/50</em>, the book I wrote with Joanna Strober, we found that fear of candid talk is the biggest logjam blocking the progress of women in the workplace. For one thing, men shy away from giving women honest feedback. One male CEO of a tech start-up told us: “Every senior male executive I know has been threatened with discrimination charges regardless of the goodness of their track record.&#8221; He added, &#8220;I’ve seen it make cynics out of a lot of men who started out very differently.”</p>
<p>All of us&#8211;men and women alike&#8211;contribute to this problem. In our politically correct workplaces, discussing male/female differences has become so taboo that the topic is broached only in heated moments, when colleagues let loose their true opinions about gender and power.</p>
<p>It&#8217;s a messy management issue. HR lawyers say that employers ask how to avoid suits when their priority should be  retaining and promoting women, with the help of honest dialogue about everything from performance issues to maternity leaves.</p>
<p>But too often, men cower at  giving feedback to female subordinates. That CEO of the tech start-up confessed that when he was at a big media company, his peers advised him to leave his office door open during reviews of female employees&#8211;and best to stay within earshot of his assistant so he’d have a witness if the employee made a complaint. “How much candor can you offer with your door open?” he asked me rhetorically, with understandable exasperation.</p>
<p>Moreover, lots of line managers keep women out of their networks (and even avoid going out to lunch with them) because it just doesn&#8217;t feel comfortable. Many managers steer clear of difficult conversations. Don&#8217;t be too hard on the guys: They&#8217;ve never been told how to engage the right way.</p>
<p>Rod Kramer, a professor and management expert at the Stanford Graduate School of Business, believes that men&#8217;s discomfort relates to a common insecurity: &#8220;Men often seem to think (heroically) that they should be masters at the conversation&#8211;that they should know the &#8216;right&#8217; things to say.&#8221; His advice to men and women: &#8220;Be more curious about each other and their experiences. Just ask good leading questions&#8211;and invite questions in return.&#8221;</p>
<p>Meanwhile, women&#8217;s tendency to be super-serious (as men perceive them, at least) compounds the workplace dysfunction. “Women can make anything a chore,&#8221; a former Microsoft (<a href="http://money.cnn.com/quote/quote.html?symb=MSFT" target="_blank">MSFT</a>) executive told me. &#8220;They’re too serious and don’t seem to understand that work is a game.”</p>
<p>What should women do? One of our interviewees, Larry, a partner in a national architecture firm, told us about a woman who blew up over her male colleagues&#8217; risqué pin-ups and jocular behavior; she complained to HR and quit. Larry wishes that she had confronted the guys who offended her: “Tell guys to their face,&#8221; he says, advising women in general. &#8220;Say, &#8216;Hey, what’s that?&#8217; And be funny about it. You have to do it in a way so that guys don’t feel threatened, but you are making your point.”</p>
<p>In the stories we heard, “right” and “wrong” were rarely obvious. But the need for a male/female lingua franca was clear.</p>
<p>Some wise employers are getting a jump on inventing this new language.</p>
<p>Deloitte, for one, has moved aggressively to bring male and female executives together to discuss questions like “Would you want your daughter to work for a company that has lower expectations for women?” Open dialogue and better insight into what women need to be successful has helped Deloitte command a lead among professional services firms in utilizing female talent.</p>
<p>The University of Michigan has also made strides. With backing from the National Science Foundation, the University enlisted male professors to comb research on implicit gender attitudes. For example, most people will select a resume with a male name over one with a female name, even when the resumes are identical. Professors turned their survey into a workshop and shared their insights with the University&#8217;s hiring committees. Female science hires have since risen dramatically.</p>
<p>It may be a long while &#8217;til we reach 50/50. But understanding the issues and learning to understand each other is a good start.</p>
<p><em>Sharon Meers is the co-author of </em>Getting to 50/50 <em>and a former Managing Director at Goldman Sachs (<a href="http://money.cnn.com/quote/quote.html?symb=GS" target="_blank">GS</a>).</em></p>
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	<category term="GS" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="MSFT" scheme="http://rss.financialcontent.com/stocksymbol" /></entry>
		<entry>
		<author>
			<name>Jessica Shambora, Reporter</name>
						<uri>http://jshambora.wordpress.com/</uri>
					</author>
		<title type="html"><![CDATA[Power Point: It&#8217;s all about the hair]]></title>
		<link rel="alternate" type="text/html" href="http://postcards.blogs.fortune.cnn.com/2009/11/13/power-point-its-all-about-the-hair/" />
		<id>http://postcards.blogs.fortune.cnn.com/?p=5875</id>
		<updated>2009-11-13T23:00:45Z</updated>
		<published>2009-11-13T23:00:45Z</published>
		<category scheme="http://postcards.blogs.fortune.cnn.com" term="Power Point" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="entertainment" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="entertainment weekly" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="movies" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Twilight" />		<summary type="html"><![CDATA[&#8220;The hair is 75 percent of my performance.&#8221;
&#8211; Actor Robert Pattinson, who stars as vampire heartthrob Edward Cullen in the screen version of the literary sensation, Twilight. In a Q&#38;A in the current issue of Entertainment Weekly, Pattinson says that for New Moon, the franchise&#8217;s second installment, he told the filmmakers, &#8220;Listen, I need to [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=postcards.blogs.fortune.cnn.com&blog=3858781&post=5875&subd=fortunepostcards&ref=&feed=1" />]]></summary>
		<content type="html" xml:base="http://postcards.blogs.fortune.cnn.com/2009/11/13/power-point-its-all-about-the-hair/"><![CDATA[<div class='snap_preview'><br /><p>&#8220;The hair is 75 percent of my performance.&#8221;</p>
<p>&#8211; Actor Robert Pattinson, who stars as vampire heartthrob Edward Cullen in the screen version of the literary sensation, <em>Twilight</em>. In a Q&amp;A in the current issue of <a href="http://popwatch.ew.com/2009/11/12/twilight-new-moon-cover/" target="_blank"><em>Entertainment Weekly</em></a>, Pattinson says that for <em>New Moon</em>, the franchise&#8217;s second installment, he told the filmmakers, &#8220;Listen, I need to tone down the hair. Let&#8217;s make it a little more real, a little bit more&#8230;Method.&#8221;</p>
<p>Pattison&#8217;s not the only one who understands the power of hair. Pattie has also written about <a href="http://money.cnn.com/galleries/2008/fortune/0804/gallery.hairstyle.fortune/" target="_blank">the speculation over how business leaders part their tresses</a>. You can check out Pattinson&#8217;s &#8220;do&#8221; when <em>New Moon</em> hits theaters next Friday. <em>&#8211;Jessica Shambora</em></p>
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	</entry>
		<entry>
		<author>
			<name>Patricia Sellers</name>
						<uri>http://</uri>
					</author>
		<title type="html"><![CDATA[Time&#8217;s Person of the Year: Who will it be?]]></title>
		<link rel="alternate" type="text/html" href="http://postcards.blogs.fortune.cnn.com/2009/11/13/times-person-of-the-year-who-will-it-be/" />
		<id>http://postcards.blogs.fortune.cnn.com/?p=5871</id>
		<updated>2009-11-16T22:59:19Z</updated>
		<published>2009-11-13T19:41:24Z</published>
		<category scheme="http://postcards.blogs.fortune.cnn.com" term="media" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Time" />		<summary type="html"><![CDATA[Iranian voters
Uninsured Americans
Steve Jobs (AAPL)
Michelle Obama
Nancy Pelosi
Google (GOOG)
The Taliban
Warren Buffett (BRKA)
Last evening, I sat in the audience here at Manhattan&#8217;s Time &#38; Life Building (where Fortune is based) and watched a bunch of brainy, well-connected people  help Time Managing Editor Rick Stengel decide who should be Time&#8217;s 2009 Person of the Year. The list [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=postcards.blogs.fortune.cnn.com&blog=3858781&post=5871&subd=fortunepostcards&ref=&feed=1" />]]></summary>
		<content type="html" xml:base="http://postcards.blogs.fortune.cnn.com/2009/11/13/times-person-of-the-year-who-will-it-be/"><![CDATA[<div class='snap_preview'><br /><p>Iranian voters</p>
<p>Uninsured Americans</p>
<p>Steve Jobs (<a href="http://money.cnn.com/quote/quote.html?symb=AAPL" target="_blank">AAPL</a>)</p>
<p>Michelle Obama</p>
<p>Nancy Pelosi</p>
<p>Google (<a href="http://money.cnn.com/quote/quote.html?symb=GOOG" target="_blank">GOOG</a>)</p>
<p>The Taliban</p>
<p>Warren Buffett (<a href="http://money.cnn.com/quote/quote.html?symb=BRKA" target="_blank">BRKA</a>)</p>
<p>Last evening, I sat in the audience here at Manhattan&#8217;s Time &amp; Life Building (where <em>Fortune</em> is based) and watched a bunch of brainy, well-connected people  help <em>Time</em> Managing Editor Rick Stengel decide who should be <em>Time</em>&#8217;s 2009 Person of the Year. The list above belongs to Barbara Walters, who came prepared and kicked off a lively discussion. At a dinner party earlier this week, Walters explained to last night&#8217;s audience of editors and advertisers, she went around the table and asked each guest, &#8220;Who do you think will be <em>Time</em>&#8217;s Person of the Year?&#8221;</p>
<p>So it went last evening as Stengel asked his guests the same question. Rudy Giuliani&#8211;<em>Time</em>&#8217;s Person of the Year in 2001&#8211;brought his own list too. On the former New York mayor&#8217;s menu of  possibilities:  General David Petraeus, Derek Jeter, Rush Limbaugh, Ben Bernanke, Sonia Sotomayor, Nancy Pelosi.</p>
<p>Gayle King and Dr. Mehmet Oz had another idea entirely&#8211;not a person but rather, a thing:  Twitter. Said King: &#8220;Twitter feels very 2009 to me.&#8221;</p>
<p>Maybe. <em>Time</em> &#8217;s criteria for Person of the Year is whoever or whatever <em>most</em> affected the events of the year, for better or for worse. So, who (or what) is your No. 1 choice for   <em>Time</em>&#8217;s 2009 Person of the Year?</p>
<p><img class="alignleft size-thumbnail wp-image-5872" title="PATTIE signature" src="http://fortunepostcards.files.wordpress.com/2009/11/pattie-signature3.jpg?w=150&#038;h=112" alt="PATTIE signature" width="150" height="112" /></p>
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	<category term="BRKA" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="GOOG" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="AAPL" scheme="http://rss.financialcontent.com/stocksymbol" /></entry>
		<entry>
		<author>
			<name>Patricia Sellers</name>
						<uri>http://</uri>
					</author>
		<title type="html"><![CDATA[Paula Deen&#8217;s remarkable rise]]></title>
		<link rel="alternate" type="text/html" href="http://postcards.blogs.fortune.cnn.com/2009/11/12/paula-deens-remarkable-rise/" />
		<id>http://postcards.blogs.fortune.cnn.com/?p=5842</id>
		<updated>2009-11-12T19:02:46Z</updated>
		<published>2009-11-12T18:29:23Z</published>
		<category scheme="http://postcards.blogs.fortune.cnn.com" term="FORTUNE MPWomen" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="FORTUNE Most Powerful Women Summit" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="media" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Paula Deen" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Wal-Mart" />		<summary type="html"><![CDATA[by Patricia Sellers
The best stories of personal success defy the odds and the career rulebooks.
Paula Deen takes the cake.
The silver-haired, Southern-cookin&#8217; star of the Food Network, has sold more than 8 million books. She&#8217;s got  licensing deals with Wal-Mart (WMT) and other major companies. She has  a magazine, Cooking with Paula Deen. And [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=postcards.blogs.fortune.cnn.com&blog=3858781&post=5842&subd=fortunepostcards&ref=&feed=1" />]]></summary>
		<content type="html" xml:base="http://postcards.blogs.fortune.cnn.com/2009/11/12/paula-deens-remarkable-rise/"><![CDATA[<div class='snap_preview'><br /><p><em>by Patricia Sellers</em></p>
<p>The best stories of personal success defy the odds and the career rulebooks.</p>
<p>Paula Deen takes the cake.</p>
<p>The silver-haired, Southern-cookin&#8217; star of the Food Network, has sold more than 8 million books. She&#8217;s got  licensing deals with Wal-Mart (<a href="http://money.cnn.com/quote/quote.html?symb=WMT" target="_blank">WMT</a>) and other major companies. She has  a magazine, <em>Cooking with Paula Deen</em>. And at 62, she has more fans on Facebook than Bill Clinton. And more followers on Twitter than David Bowie, Carson Daly, Tavis Smiley, and country star Martina McBride.</p>
<p>No one&#8211;and least of all Deen herself&#8211;could have imagined her success today. I interviewed Deen on stage last week at a &#8220;<em>Fortune</em> Most Powerful Women Evening With&#8230;&#8221; dinner, one in a series of regional events to accompany <em>Fortune</em>&#8217;s annual <a href="http://www.fortuneconferences.com/mpws/" target="_blank">Most Powerful Women Summit</a>. This &#8220;Evening With&#8230;&#8221; was in Atlanta and drew top women execs from Atlanta-based <a href="http://money.cnn.com/magazines/fortune/fortune500/2009/" target="_blank">Fortune 500 </a>companies like Coca-Cola (<a href="http://money.cnn.com/quote/quote.html?symb=KO" target="_blank">KO</a>), Delta Airlines (<a href="http://money.cnn.com/quote/quote.html?symb=DAL" target="_blank">DAL</a>), Home Depot (<a href="http://money.cnn.com/quote/quote.html?symb=HD" target="_blank">HD</a>), and UPS (<a href="http://money.cnn.com/quote/quote.html?symb=UPS" target="_blank">UPS</a>).</p>
<p>Best that Deen, who lives in Savannah, tell you her life story. Watch the video below. See what a hoot she is. And hear an extraordinary rags-to-riches tale.</p>
<p>I&#8217;ll give you a quick flavor, so to speak. Married to an alcoholic, broke, and agoraphobic for many years, Deen broke out of her personal prison 20 years ago, at 42. She started a tiny catering business with her two sons, and then a restaurant&#8211;funded by her Aunt Peggy, now 80 and ever spry. Aunt Peggy and Michael Groover, Deen&#8217;s second husband whom  she married five years ago, were also with us last week to hear Paula pass on her entrepreneurial advice.</p>
<p>&#8220;I am living proof, y&#8217;all, that the American dream is still much in existence,&#8221; she told me on stage. &#8220;I&#8217;ve proven, you don&#8217;t have to be 30 years old. I have proven, you don&#8217;t have to be a size six. And I have proven that you don&#8217;t have to have blond hair.&#8221;</p>
<p>Hear it straight from Paula Deen&#8211;and enjoy&#8230;<script src="http://i.cdn.turner.com/money/.element/script/3.0/video/evp/module.js?loc=dom&vid=/video/fortune/2009/11/09/f_mpw_paula_deen.fortune" type="text/javascript"></script><noscript>Embedded video from <a href="http://money.cnn.com/video">CNNMoney.com Video</a></noscript></p>
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	<category term="KO" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="HD" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="DAL" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="WMT" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="UPS" scheme="http://rss.financialcontent.com/stocksymbol" /></entry>
		<entry>
		<author>
			<name>Patricia Sellers</name>
						<uri>http://</uri>
					</author>
		<title type="html"><![CDATA[Power Point: Whitney warns of state troubles]]></title>
		<link rel="alternate" type="text/html" href="http://postcards.blogs.fortune.cnn.com/2009/11/11/power-point-whitney-warns-of-state-troubles/" />
		<id>http://postcards.blogs.fortune.cnn.com/?p=5862</id>
		<updated>2009-11-11T23:22:21Z</updated>
		<published>2009-11-11T23:22:21Z</published>
		<category scheme="http://postcards.blogs.fortune.cnn.com" term="Power Point" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="economy" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Meredith Whitney" />		<summary type="html"><![CDATA[“If previous crises provide any indication of what lies ahead, FY2011 may be even more challenging than 2010.”
&#8211; Meredith Whitney, or Meredith Whitney Advisory Group, in a report on mounting fiscal troubles for state governments. After riding the boom and bust in real estate, 48 states are underfunded for fiscal 2010, she notes. State and [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=postcards.blogs.fortune.cnn.com&blog=3858781&post=5862&subd=fortunepostcards&ref=&feed=1" />]]></summary>
		<content type="html" xml:base="http://postcards.blogs.fortune.cnn.com/2009/11/11/power-point-whitney-warns-of-state-troubles/"><![CDATA[<div class='snap_preview'><br /><p>“If previous crises provide any indication of what lies ahead, FY2011 may be even more challenging than 2010.”</p>
<p>&#8211; Meredith Whitney, or Meredith Whitney Advisory Group, in a report on mounting fiscal troubles for state governments. After riding the boom and bust in real estate, 48 states are underfunded for fiscal 2010, she notes. State and local government spending accounts for 12% of U.S. GDP. Whitney&#8217;s conclusion: When state governments lower costs to balance their budgets, they&#8217;ll be cutting spending programs and jobs that will weigh on overall GDP.</p>
<p>Meanwhile, the Pew Center released its own dire analysis of the states&#8217; fiscal conditions. With the Dow hitting another 13-month high today, it might be prudent to swallow a dose of caution by reading <a href="http://http://money.cnn.com/2009/11/11/news/economy/states_economies/index.htm" target="_blank"> &#8220;10 states face financial peril.&#8221;</a></p>
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	</entry>
		<entry>
		<author>
			<name>Patricia Sellers</name>
						<uri>http://</uri>
					</author>
		<title type="html"><![CDATA[Jung on Jobs: Avon CEO&#8217;s take on Steve]]></title>
		<link rel="alternate" type="text/html" href="http://postcards.blogs.fortune.cnn.com/2009/11/11/jung-on-jobs-avon-ceos-take-on-steve/" />
		<id>http://postcards.blogs.fortune.cnn.com/?p=5822</id>
		<updated>2009-11-11T18:48:52Z</updated>
		<published>2009-11-11T18:48:52Z</published>
		<category scheme="http://postcards.blogs.fortune.cnn.com" term="CEOs" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Silicon Valley" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="boards" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="consumer goods" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="technology" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Andrea Jung" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Apple" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Avon" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Steve Jpbs" />		<summary type="html"><![CDATA[Steve Jobs is Fortune&#8217;s &#8220;CEO of the Decade.&#8221; As my colleague Adam Lashinsky says in the current issue&#8217;s cover story, Jobs has created more than $150 billion in shareholder wealth&#8211;meanwhile, &#8220;transforming movies, telecom, music, and computing, and profoundly influencing the worlds of retail and design.&#8221;
I&#8217;ve met Jobs just once, three years ago, when he came [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=postcards.blogs.fortune.cnn.com&blog=3858781&post=5822&subd=fortunepostcards&ref=&feed=1" />]]></summary>
		<content type="html" xml:base="http://postcards.blogs.fortune.cnn.com/2009/11/11/jung-on-jobs-avon-ceos-take-on-steve/"><![CDATA[<div class='snap_preview'><br /><p><em>Steve Jobs is </em>Fortune<em>&#8217;s &#8220;CEO of the Decade.&#8221; </em><em>As my colleague Adam Lashinsky says in the current issue&#8217;s cover story, Jobs has created more than $150 billion in shareholder wealth&#8211;meanwhile, &#8220;transforming movies, telecom, music, and computing, and profoundly influencing the worlds of retail and design.&#8221;</em></p>
<p><em></em><em>I&#8217;ve met Jobs just once, three years ago, when he came to </em>Fortune<em>&#8217;s offices here in New York. I remember, he walked into our conference room in his uniform&#8211;the black turtleneck, the jeans,  the sneakers&#8211;and sat down beside me. What could be cooler? For 90 minutes, he demoed a sleek little gadget that was weeks away from launch. Even the most jaded journalists were dazzled. It was the iPhone.<br />
</em></p>
<p><em>To help report the Jobs cover package, I walked over to Avon (<a href="http://money.cnn.com/quote/quote.html?symb=AVP" target="_blank">AVP</a>) and interviewed Chairman and CEO Andrea Jung. She didn&#8217;t know Jobs well until early last year when he asked her to join the Apple (<a href="http://money.cnn.com/quote/quote.html?symb=AAPL" target="_blank">AAPL</a>) board. Now she&#8217;s the only female director, with six guys. She&#8217;s also  on the board of another famous company founded by a famous creative guy: Thomas Edison. That&#8217;s General Electric (GE). So Jung has a front-row seat to how power works, and  innovation as well.</em></p>
<p><em>Here&#8217;s Jung&#8217;s first-person take on Jobs.&#8211;Patricia Sellers</em></p>
<p>Steve called me one day two years ago and said, “I’m in the city, Can I come up to your office?” He sauntered in, wearing his black turtleneck, jeans and sneakers. He showed me the new shuffle. We had had some conversations before. I was a huge admirer of the company. There isn’t another consumer business like Apple. About six months later, I joined the Apple board.</p>
<p>All of us would like to think that we’re as focused on the consumer and the end-user experience as Steve is—that maniacal passion for the best phone, the best mp3 player, the best PC, the best retail experience.</p>
<p>Steve is singularly passionate about making products that people love and understand. He does it in a very black and white way, while the rest of the world gets caught up in the gray&#8211;or caught up in themselves. He is, on the one hand, the most simple and clear thinker. I so often think, ‘It sounds so simple.’ But he’s taking on things that are extraordinarily complex and arguably risky.</p>
<p>He breaks down barriers. If you have that disruptive vision, you don’t look at historical facts to make a new future.</p>
<p>Steve refuses to compromise on integrity or the consumer experience for the sake of commercialism. He’s laser-focused on getting it right. It’s a great lesson in this quarter-to-quarter world. I leave Apple board meetings thinking, ‘I’ve got to do a better job.’</p>
<p>The board is small—seven directors&#8211;smaller than most boards, including Avon&#8217;s. There is an extraordinary openness in the board room, and it&#8217;s incredibly interactive.  Any board member would feel free to challenge an idea or raise a concern.</p>
<p>He’s a real listener and wants your opinion. He’ll call on a Sunday—like one day he called to let me know that they redid the store in Soho and wanted to know what I thought of it. My son will look at my iPhone and say, “Steve Jobs is calling!” Not many CEOs have that effect on 12-year-olds.</p>
<p>I’ve been really impressed by his humility—his willingness to talk about mistakes or things that need to be corrected. Or things they wish they hadn’t done. It’s been not only gratifying, it’s been great. I feel like I’m part of history being made.</p>
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	<category term="GE" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="AVP" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="AAPL" scheme="http://rss.financialcontent.com/stocksymbol" /></entry>
		<entry>
		<author>
			<name>Jessica Shambora, Reporter</name>
						<uri>http://jshambora.wordpress.com/</uri>
					</author>
		<title type="html"><![CDATA[Power Point: Steve Jobs, message master]]></title>
		<link rel="alternate" type="text/html" href="http://postcards.blogs.fortune.cnn.com/2009/11/10/power-point-steve-jobs-message-master/" />
		<id>http://postcards.blogs.fortune.cnn.com/?p=5852</id>
		<updated>2009-11-10T23:45:20Z</updated>
		<published>2009-11-10T23:45:20Z</published>
		<category scheme="http://postcards.blogs.fortune.cnn.com" term="CEOs" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Power Point" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Silicon Valley" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="leadership" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="management" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="technology" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Apple" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Steve Jobs" />		<summary type="html"><![CDATA[&#8220;A key Jobs business tool is his mastery of the message. He rehearses over and over every line he and others utter in public about Apple, which authorizes only a small number of executives to speak publicly on a given topic. Key to the Jobs approach is careful consideration of what he and Apple say [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=postcards.blogs.fortune.cnn.com&blog=3858781&post=5852&subd=fortunepostcards&ref=&feed=1" />]]></summary>
		<content type="html" xml:base="http://postcards.blogs.fortune.cnn.com/2009/11/10/power-point-steve-jobs-message-master/"><![CDATA[<div class='snap_preview'><br /><p>&#8220;A key Jobs business tool is his mastery of the message. He rehearses over and over every line he and others utter in public about Apple, which authorizes only a small number of executives to speak publicly on a given topic. Key to the Jobs approach is careful consideration of what he and Apple say &#8212; and don&#8217;t say. &#8220;</p>
<p>&#8211;<em>Fortune</em>&#8217;s Adam Lashinsky on Apple (<a href="http://money.cnn.com/quote/quote.html?symb=AAPL" target="_blank">AAPL</a>) CEO Steve Jobs. Lashinsky&#8217;s cover story, &#8220;<a href="http://money.cnn.com/2009/11/04/technology/steve_jobs_ceo_decade.fortune/index.htm" target="_blank">Steve Jobs: CEO of the Decade</a>,&#8221; in the current issue of <em>Fortune, </em>explains how the &#8220;showman&#8230;salesman&#8230;magician&#8230;tyrannical perfectionist&#8221; redefined not just one industry, but four: movies, music, mobile phones and computing. Check out the video below for more on how Jobs did it.<em> &#8211;Jessica Shambora</em></p>
<script src="http://i.cdn.turner.com/money/.element/script/3.0/video/evp/module.js?loc=dom&vid=/video/technology/2009/11/04/tt_steve_jobs_apple_ceo.fortune" type="text/javascript"></script><noscript>Embedded video from <a href="http://money.cnn.com/video">CNNMoney.com Video</a></noscript>
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	<category term="AAPL" scheme="http://rss.financialcontent.com/stocksymbol" /></entry>
		<entry>
		<author>
			<name>Patricia Sellers</name>
						<uri>http://</uri>
					</author>
		<title type="html"><![CDATA[A pair of Dimons at JPMorgan Chase]]></title>
		<link rel="alternate" type="text/html" href="http://postcards.blogs.fortune.cnn.com/2009/11/10/a-pair-of-dimons-at-jpmorgan-chase/" />
		<id>http://postcards.blogs.fortune.cnn.com/?p=5844</id>
		<updated>2009-11-10T17:10:43Z</updated>
		<published>2009-11-10T17:10:43Z</published>
		<category scheme="http://postcards.blogs.fortune.cnn.com" term="CEOs" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Power Shift" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Wall Street" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="banks" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="finance" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Bank of America" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Citigroup" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Jamie Dimon" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="JPMorgan Chase" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Merrill Lynch" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Sallie Krawcheck" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Sandy Weill" />		<summary type="html"><![CDATA[by Patricia Sellers
Ted Dimon Sr. started a new job yesterday.
Not just any job. Formerly a broker at Merrill Lynch, Dimon joined the brokerage unit of JPMorgan Chase (JPM). His son happens to be CEO of the parent company.
Word is, Jamie Dimon steered clear of the deal to hire his  78-year-old dad, who arrived with [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=postcards.blogs.fortune.cnn.com&blog=3858781&post=5844&subd=fortunepostcards&ref=&feed=1" />]]></summary>
		<content type="html" xml:base="http://postcards.blogs.fortune.cnn.com/2009/11/10/a-pair-of-dimons-at-jpmorgan-chase/"><![CDATA[<div class='snap_preview'><br /><p><em>by Patricia Sellers</em></p>
<p>Ted Dimon Sr. started a new job yesterday.</p>
<p>Not just any job. Formerly a broker at Merrill Lynch, Dimon joined the brokerage unit of JPMorgan Chase (<a href="http://money.cnn.com/quote/quote.html?symb=JPM" target="_blank">JPM</a>). His son happens to be CEO of the parent company.</p>
<p>Word is, Jamie Dimon steered clear of the deal to hire his  78-year-old dad, who arrived with five other Merrill brokers in tow. According to people close to father and son, Ted Dimon Sr. initially reached out to Barry Sommers, the CEO of Bear Stearns Private Client Services, in the spring of last year, after  JPMorgan Chase bought Bear on the cheap as the Wall Street firm was collapsing. Talks revved up in the past four months, as Merrill has been adjusting to its own integration into Bank of America (<a href="http://money.cnn.com/quote/quote.html?symb=BAC" target="_blank">BAC</a>) and new leadership under former Citigroup (<a href="http://money.cnn.com/quote/quote.html?symb=C" target="_blank">C</a>) exec Sallie Krawcheck.</p>
<p>It&#8217;s been musical chairs across the industry lately. (<em>The Wall Street Journal </em>reported yesterday that UBS&#8217; (<a href="http://money.cnn.com/quote/quote.html?symb=UBS" target="_blank">UBS</a>) new wealth management boss, Bob McCann, who hails from Merrill, is <a href="http://online.wsj.com/article/SB125780887493539717.html?mod=rss_whats_news_us" target="_blank">hiring a team of top guns</a> from his old firm.) For the elder Dimon, the rhythm could not be more different at 277 Park Avenue, where his office is directly across the street from his son&#8217;s.  (&#8220;As I look from the third floor over Park Avenue, I have a bird&#8217;s-eye view of when Jamie gets in the morning,&#8221; Dimon Sr. said through a JPMorgan spokesman this morning.) Whereas BofA Merrill Lynch employs 14,979 financial advisors (as brokers like to be called), JPMorgan&#8217;s Bear operation is a boutique with just 380 such salespeople. Jamie Dimon, who is 53, wants to expand the business, though. He&#8217;s talked about upping the number to 1,000.</p>
<p>We hoped to chat with Ted Sr., but he&#8217;s apparently too busy building client assets. (He started his new job on the day the Dow hit a 13-month high.) We do have a sense of how the father-son dynamic will work at JPMorgan Chase. In <em>Last Man Standing</em>, the recently released biography of Jamie Dimon, author Duff McDonald says that when Ted Sr., the son of Greek immigrants who became a stockbroker 50 years ago, was working for Salomon Smith Barney under Jamie and Sandy Weill, &#8220;there might be a company name on his business card, but Ted Dimon Sr. reported to no one.&#8221; He was a &#8220;free agent,&#8221; and Jamie confirmed that &#8220;he would never say I was his boss.&#8221;</p>
<p>It was Ted Sr. who introduced Jamie and Sandy Weill decades ago when Jamie was a teenager and the families socialized together. If you&#8217;re familiar with the Shakespearean saga that followed, you probably know that Jamie wrote an economics paper at Tufts University, where he went to college,  about the 1974 merger of Hayden Stone (Weill&#8217;s company) and Shearson, Hammill (where Ted Sr. worked). Impressed with Jamie&#8217;s analysis, Weill hired the brash whiz kid to work for him.</p>
<p>And  they went on to assemble the financial-services empire that became Citigroup. Their  relationship unraveled over personal rivalries and jealousies. Weill fired Dimon. And Dimon went on to be CEO of  Bank One and then, in 2005, JPMorgan Chase.</p>
<p>Now Ted Dimon is staking his future at JPMorgan, which outranks Citigroup, BofA, and even Goldman Sachs (<a href="http://money.cnn.com/quote/quote.html?symb=GS" target="_blank">GS</a>) in stock-market capitalization. No dummy, that Dimon.</p>
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	<category term="GS" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="JPM" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="C" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="BAC" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="UBS" scheme="http://rss.financialcontent.com/stocksymbol" /></entry>
		<entry>
		<author>
			<name>Jessica Shambora, Reporter</name>
						<uri>http://jshambora.wordpress.com/</uri>
					</author>
		<title type="html"><![CDATA[Power Point: What drives Steve Jobs]]></title>
		<link rel="alternate" type="text/html" href="http://postcards.blogs.fortune.cnn.com/2009/11/09/power-point-what-drives-steve-jobs/" />
		<id>http://postcards.blogs.fortune.cnn.com/?p=5837</id>
		<updated>2009-11-09T23:16:31Z</updated>
		<published>2009-11-09T23:16:31Z</published>
		<category scheme="http://postcards.blogs.fortune.cnn.com" term="CEOs" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Power Point" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Silicon Valley" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="leadership" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="management" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="technology" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Apple" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Steve Jobs" />		<summary type="html"><![CDATA[“There hasn&#8217;t been a day in Steve&#8217;s life that he doesn&#8217;t get up, think about the company he works for, or what he&#8217;s going to do next. These are things that drive him.”
&#8211;Bill Campbell, Intuit (INTU) chairman and former CEO, about Steve Jobs&#8211;Apple&#8217;s (AAPL) CEO and Fortune’s “CEO of the Decade,” on the cover of [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=postcards.blogs.fortune.cnn.com&blog=3858781&post=5837&subd=fortunepostcards&ref=&feed=1" />]]></summary>
		<content type="html" xml:base="http://postcards.blogs.fortune.cnn.com/2009/11/09/power-point-what-drives-steve-jobs/"><![CDATA[<div class='snap_preview'><br /><p>“There hasn&#8217;t been a day in Steve&#8217;s life that he doesn&#8217;t get up, think about the company he works for, or what he&#8217;s going to do next. These are things that drive him.”</p>
<p>&#8211;Bill Campbell, Intuit (<a href="http://money.cnn.com/quote/quote.html?symb=INTU" target="_blank">INTU</a>) chairman and former CEO, about Steve Jobs&#8211;Apple&#8217;s (<a href="http://money.cnn.com/quote/quote.html?symb=AAPL" target="_blank">AAPL</a>) CEO<em> </em>and <em>Fortune</em>’s “<a rel="external" href="http://money.cnn.com/2009/11/04/technology/steve_jobs_ceo_decade.fortune/index.htm" target="_blank">CEO of the Decade</a>,” on the cover of the current issue. Once Apple&#8217;s VP of marketing and now on the board, Campbell  claims he&#8217;s never seen Jobs be anything but intense. In fact, Campbell says, Jobs is  so focused on creating the next groundbreaking product, he doesn&#8217;t even stop to think about what it all means. &#8220;He wants to create something that has value, that has a legacy. &#8216;Legacy&#8217; is my word. I&#8217;m not sure he ever thinks about legacy. He&#8217;s just driven like that.&#8221;</p>
<p>More big names in business offer their reflections on Jobs <a href="http://money.cnn.com/galleries/2009/technology/0911/gallery.steve_jobs_testimonials.fortune/index.html" target="_blank">here</a>. <em>&#8211;Jessica Shambora</em></p>
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	<category term="AAPL" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="INTU" scheme="http://rss.financialcontent.com/stocksymbol" /></entry>
		<entry>
		<author>
			<name>Patricia Sellers</name>
						<uri>http://</uri>
					</author>
		<title type="html"><![CDATA[Coca-Cola&#8217;s Berlin Wall blitz: Lessons in leadership 20 years later]]></title>
		<link rel="alternate" type="text/html" href="http://postcards.blogs.fortune.cnn.com/2009/11/09/coca-colas-berlin-wall-blitz-lessons-in-leadership-20-years-later/" />
		<id>http://postcards.blogs.fortune.cnn.com/?p=5830</id>
		<updated>2009-11-10T00:33:19Z</updated>
		<published>2009-11-09T19:22:56Z</published>
		<category scheme="http://postcards.blogs.fortune.cnn.com" term="CEOs" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="brands" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="consumer goods" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Coca-Cola" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Coke" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Muhtar Kent" />		<summary type="html"><![CDATA[I was not in Germany for the fall of the Berlin Wall 20 years ago today. But I got a front seat to business history-in-the-making three months later, when I went to East Germany to report a story about Coca-Cola&#8217;s (KO) aggressive ramp-up in Europe following the Communist collapse.
It seems like yesterday.
Talk about a capitalist [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=postcards.blogs.fortune.cnn.com&blog=3858781&post=5830&subd=fortunepostcards&ref=&feed=1" />]]></summary>
		<content type="html" xml:base="http://postcards.blogs.fortune.cnn.com/2009/11/09/coca-colas-berlin-wall-blitz-lessons-in-leadership-20-years-later/"><![CDATA[<div class='snap_preview'><br /><p>I was not in Germany for the fall of the Berlin Wall 20 years ago today. But I got a front seat to business history-in-the-making three months later, when I went to East Germany to report a story about Coca-Cola&#8217;s (<a href="http://money.cnn.com/quote/quote.html?symb=KO" target="_blank">KO</a>) aggressive ramp-up in Europe following the Communist collapse.</p>
<p>It seems like yesterday.</p>
<p>Talk about a capitalist invasion. I remember how euphoric&#8211;genuinely euphoric&#8211;East German consumers and shop-owners were to suddenly have access to not only Coca-Cola but &#8220;luxuries&#8221; like bananas. Bananas! East Germans were, until the Wall came down, practically as unfamiliar with bananas as they were with <em>Fortune</em> magazine.</p>
<p>The visit was surreal, in so many ways. I flew on the Coke plane (no shame in corporate jets back then) on a glorious sunny Sunday from Weimar, a gray city in East Germany, to Nice, in France. Polly Howes, the young and eager Coke PR woman, and I then helicoptered over the deep-blue Mediterranean to Monte Carlo. Coke&#8217;s top brass was convening its senior managers and bottlers at Monaco&#8217;s elegant Hotel de Paris.</p>
<p>Walking into  the bustling lobby, I ran into Don Keough, Coke&#8217;s president and Roberto Goizueta, the company&#8217;s CEO, who was wearing canary-colored trousers. What a scene! It was stranger still since Goizueta, whom I had come to know, was a quiet, cerebral chemical engineer. Not the yellow pants type of guy. But he was celebrating that day. Here was a man who grew up in Havana and fled Cuba in 1960&#8211;now  navigating Coca-Cola, the icon of global capitalism, into new markets, now  free and open.</p>
<p>Coke&#8217;s &#8220;speed and seat-of-the-pants decision-making,&#8221; as I called it in my 1990 <em>Fortune</em> story, seemed to be just right at the time. Now, 20 years later, we can see how right Coke&#8217;s aggressive response really was. Coke&#8217;s market share of carbonated soft drinks in Germany stands at 39%. Pepsi&#8217;s (<a href="http://money.cnn.com/quote/quote.html?symb=PEP" target="_blank">PEP</a>) share is 6%, according to <em>Beverage Digest</em>. Consumption of Coke products has risen significantly. And one fellow who was, back when the Wall fell, key to Coke&#8217;s European expansion, has risen as well. He is Muhtar Kent, now Coke&#8217;s chairman and CEO.</p>
<p>Here&#8217;s an excerpt from my 1990 story, <a href="http://money.cnn.com/magazines/fortune/fortune_archive/1990/08/13/73901/index.htm" target="_blank"> &#8220;Coke Gets Off its Can in Europe&#8221;</a>:</p>
<p><em>[Coke's bottling plan in] Dunkirk increased production in a flash after the Berlin Wall fell last November. &#8221;If it hadn&#8217;t been for this plant, we wouldn&#8217;t have been able to move into East Germany so quickly,&#8221; says Goizueta. Coca-Cola has left competitors in the dust in East Germany, and the chairman predicts that annual sales there should reach 100 million cases &#8212; around $1 billion at retail &#8212; in two years or so.</em></p>
<p><em>Coke&#8217;s success in East Germany shows the increasing importance of speed and seat-of-the-pants decision-making. Heinz Wiezorek, 51, president of the German division, was traveling in Rochester, New York, last November when he saw the Wall fall on TV. He called his West Berlin bottler and said, &#8221;Get Coke out there!&#8221; Border crossers in their sputtering Wartburg and Trabant automobiles received free cases of Coke, while East Germans on foot got six-packs and single cans. At one checkpoint, delivery trucks dispensed over 70,000 cans in a few hours. To Wiezorek, diving in fast was crucial. &#8221;There won&#8217;t be two colas in restaurants and small outlets,&#8221; he says. &#8221;They&#8217;ll choose the one that&#8217;s first in the market.&#8221;</em></p>
<p><em>One day in January while strolling East Berlin&#8217;s Alexanderplatz, Wiezorek and Coca-Cola senior vice president Doug Ivester (since promoted to head Coca-Cola USA) made a quick, risky decision to accept East German currency, even though they then couldn&#8217;t convert it into Western money. Coke and other companies selling in soft-currency markets instead have almost always countertraded, exchanging their goods for local ones, then selling the local products in the West for hard cash. Coca-Cola plans to invest $140 million in East German bottlers, which will package and sell Coke locally.</em></p>
<p>Ivester, by the way, went onto great success, as Goizueta&#8217;s No. 2. After Goizueta died of lung cancer in 1997, Ivester moved up to CEO&#8211;and lasted just two years before the board pushed him out. After a couple of poor CEOs and years of disappointing results, Coke finally got back on track under chief Neville Isdell. And now Kent is steering Coke aggressively again.</p>
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	<category term="KO" scheme="http://rss.financialcontent.com/stocksymbol" /><category term="PEP" scheme="http://rss.financialcontent.com/stocksymbol" /></entry>
		<entry>
		<author>
			<name>Jessica Shambora, Reporter</name>
						<uri>http://jshambora.wordpress.com/</uri>
					</author>
		<title type="html"><![CDATA[Power Point: Get involved in the details]]></title>
		<link rel="alternate" type="text/html" href="http://postcards.blogs.fortune.cnn.com/2009/11/06/power-point-get-involved-in-the-details/" />
		<id>http://postcards.blogs.fortune.cnn.com/?p=5825</id>
		<updated>2009-11-06T23:29:41Z</updated>
		<published>2009-11-06T23:29:41Z</published>
		<category scheme="http://postcards.blogs.fortune.cnn.com" term="CEOs" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Power Point" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Silicon Valley" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="leadership" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="management" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="technology" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="advertising" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Apple" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Steve Jobs" />		<summary type="html"><![CDATA[&#8220;He&#8217;s involved in details you wouldn&#8217;t think a CEO would be involved in.”
&#8211;Ken Segall, a former Chiat/Day creative director who has worked with Apple (AAPL) on and off for years, talking about Steve Jobs, Fortune&#8217;s &#8220;CEO of the Decade.&#8221; Jobs commissioned the 1997 &#8220;Think different&#8221; campaign, says Segall, long before any of Apple&#8217;s new products [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=postcards.blogs.fortune.cnn.com&blog=3858781&post=5825&subd=fortunepostcards&ref=&feed=1" />]]></summary>
		<content type="html" xml:base="http://postcards.blogs.fortune.cnn.com/2009/11/06/power-point-get-involved-in-the-details/"><![CDATA[<div class='snap_preview'><br /><p>&#8220;He&#8217;s involved in details you wouldn&#8217;t think a CEO would be involved in.”</p>
<p>&#8211;Ken Segall, a former Chiat/Day creative director who has worked with Apple (<a href="http://money.cnn.com/quote/quote.html?symb=AAPL" target="_blank">AAPL</a>) on and off for years, talking about Steve Jobs, <em>Fortune</em>&#8217;s &#8220;<a href="http://money.cnn.com/2009/11/04/technology/steve_jobs_ceo_decade.fortune/index.htm" target="_blank">CEO of the Decade</a>.&#8221; Jobs commissioned the 1997 &#8220;Think different&#8221; campaign, says Segall, long before any of Apple&#8217;s new products were introduced &#8212; or even described to the ad team. &#8220;He&#8217;d say, &#8216;The third word in the fourth paragraph isn&#8217;t right. You might want to think about that one.&#8217;&#8221;</p>
<p>The new issue of <em>Fortune</em>, featuring a in-depth retrospective on Jobs, hits newsstands today. <em>&#8211;Jessica Shambora</em></p>
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		<thr:total>0</thr:total>
	<category term="AAPL" scheme="http://rss.financialcontent.com/stocksymbol" /></entry>
		<entry>
		<author>
			<name>Patricia Sellers</name>
						<uri>http://</uri>
					</author>
		<title type="html"><![CDATA[Gilt Groupe&#8217;s Lyne takes on AOL]]></title>
		<link rel="alternate" type="text/html" href="http://postcards.blogs.fortune.cnn.com/2009/11/06/gilt-groupes-lyne-takes-on-aol/" />
		<id>http://postcards.blogs.fortune.cnn.com/?p=5815</id>
		<updated>2009-11-06T16:40:35Z</updated>
		<published>2009-11-06T16:32:48Z</published>
		<category scheme="http://postcards.blogs.fortune.cnn.com" term="CEOs" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Power Shift" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="boards" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="media" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="retail" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="technology" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="AOL" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Gilt Groupe" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Martha Stewart Living Omnimedia" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Susan Lyne" /><category scheme="http://postcards.blogs.fortune.cnn.com" term="Time Warner" />		<summary type="html"><![CDATA[Gilt Groupe CEO Susan Lyne has joined the board of AOL&#8211;soon to be spun off from Time Warner (TWX).
Does Lyne love trouble, or what? Five years ago, after Martha Stewart began her five-month prison stint in West Virginia, Lyne stepped up from the Martha Stewart Living Omnimedia (MSO) board to be CEO of the company&#8211;and [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=postcards.blogs.fortune.cnn.com&blog=3858781&post=5815&subd=fortunepostcards&ref=&feed=1" />]]></summary>
		<content type="html" xml:base="http://postcards.blogs.fortune.cnn.com/2009/11/06/gilt-groupes-lyne-takes-on-aol/"><![CDATA[<div class='snap_preview'><br /><p>Gilt Groupe CEO Susan Lyne has joined the board of AOL&#8211;soon to be spun off from Time Warner (<a href="http://money.cnn.com/quote/quote.html?symb=TWX" target="_blank">TWX</a>).</p>
<p>Does Lyne love trouble, or what? Five years ago, after Martha Stewart began her five-month prison stint in West Virginia, Lyne stepped up from the Martha Stewart Living Omnimedia (<a href="http://money.cnn.com/quote/quote.html?symb=MSO" target="_blank">MSO</a>) board to be CEO of the company&#8211;and <a href="http://money.cnn.com/magazines/fortune/fortune_archive/2005/11/14/8360708/index.htm" target="_blank">worked, eventually hand in hand with Martha</a>, to rebuild the crippled company.</p>
<p>That was a slog (Lyne left last year), and so was her three-year stint on the board of CIT (<a href="http://money.cnn.com/quote/quote.html?symb=CITGQ" target="_blank">CITGQ</a>)&#8211;which she began in 2006 when it didn&#8217;t seem to be a terribly risky move. But it turned out to be. For the past few months, Lyne has had a seat at the table as CIT&#8217;s board and CEO Jeff Peek vied to save the company from bankruptcy. Peek failed. Lyne left the CIT board last week&#8211;one day before <a href="http://money.cnn.com/2009/11/01/news/companies/cit_group/index.htm?postversion=2009110118" target="_blank">CIT filed Chapter 11</a>.</p>
<p>So now Lyne is turning her attention to  another  once-mighty company that lost its way. AOL&#8217;s new CEO, Tim Armstrong, who joined from Google (<a href="http://money.cnn.com/quote/quote.html?symb=GOOG" target="_blank">GOOG</a>) last March, is preparing for the spinoff from Time Warner by assembling a board that includes Procter &amp; Gamble (<a href="http://money.cnn.com/quote/quote.html?symb=PG" target="_blank">PG</a>) ex-global marketing chief Jim Stengel, former FCC chairman Michael Powell, tech investment banker Bill Hambrecht, and Jim Wiatt, who headed William Morris until he got squeezed out in a messy merger with talent agency Endeavor this year.</p>
<p>These people know pressure&#8211;and have their work cut out for them at the flagging web pioneer. <a href="http://money.cnn.com/2009/11/04/news/companies/time_warner/?postversion=2009110412" target="_blank">Time Warner&#8217;s earnings</a> report on Wednesday included news that  AOL&#8217;s sales dropped 23% last quarter, while profits fell by half.</p>
<p>The good news for Lyne is that she has  a positive story where, for her at least, it really counts: at Gilt Groupe.  <a href="http://postcards.blogs.fortune.cnn.com/2008/09/16/susan-lyne-lands-at-gilt/" target="_blank">She joined</a> the tiny purveyor of luxury goods last year, and it has become one of the <a href="http://money.cnn.com/2009/07/08/technology/gilt_groupe_shopping_website.fortune/index.htm" target="_blank">fastest-growing companies</a> in the Internet space.</p>
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